Protecting your data is our highest priority. Learn about the comprehensive security measures we implement to keep your files and information safe.
All data transmitted to and from our servers is encrypted using TLS/SSL protocols. Your files are encrypted both in transit and at rest using AES-256 encryption, the same standard used by banks and financial institutions.
Our services are hosted in SOC 2 compliant data centers with physical security, network protection, and regular security audits. We use cloud providers with industry-leading security practices and certifications.
We automatically delete your files 24 hours after conversion to minimize data exposure. Premium users can configure longer retention periods, but we encourage downloading your converted files promptly for maximum security.
We implement strict access controls so only you can access your files. Our employees do not have access to your file contents. We offer optional two-factor authentication for additional account security.
We conduct regular security audits and penetration testing to identify and address potential vulnerabilities before they can be exploited. Our security team works continuously to maintain and improve our security posture.
Our development team follows secure coding practices and reviews code for security vulnerabilities. We regularly update our dependencies and libraries to patch known security issues.
Your files are processed in isolated environments to prevent cross-contamination between users. Each conversion job runs in its own secure container with access only to the specific files being converted.
We maintain a comprehensive vulnerability management program to identify, assess, and mitigate security vulnerabilities in our systems and applications. We use automated tools and manual assessments to ensure the security of our platform.
We have a dedicated incident response team and procedures to quickly address any security incidents. In the unlikely event of a security breach, we are committed to transparent communication with our users.
Our security program aligns with industry standards and best practices. For more information about our compliance efforts, please visit our Compliance page.
If you believe you've found a security vulnerability in ConvertEase, we encourage you to let us know right away. We will investigate all legitimate reports and do our best to quickly fix the problem.
Contact Security Team